Privacy Policy UK Consumer

1. Introduction

Welcome to Windscreen Locals, operated by Hoshi Brands OÜ ("Company", "we", "our", "us"). This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services.

2. Data We Collect

We collect the following personal data from customers who submit windscreen repair requests:

• Name
• Phone number
• Email
• Location of service request
• Car registration number
• Information about service required
• Images of their car

We also collect data from windscreen repair shops that purchase leads, including business details and payment information.

3. How We Use Your Data

We process personal data based on user consent. The data collected is used for the following purposes:

• To connect customers with windscreen repair shops.
• To verify and manage lead quality.
• To communicate with customers and repair shops.
• To improve our services through analytics.
• To comply with legal and regulatory requirements.

4. Data Retention

We retain customer data indefinitely. If you wish to have your data removed, you may request deletion by emailing admin@windscreenleads.com.

5. Data Sharing

We share customer data only with:

• Windscreen repair shops to facilitate service requests.
• Google, X, and Meta for advertising and analytics purposes.

We do not sell or share personal data with any other third parties.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

• Request access to your personal data.
• Request correction or deletion of your personal data.
• Withdraw consent for data processing.
• Object to the processing of your data for marketing purposes.
• Request data portability.

To exercise these rights, please email admin@windscreenleads.com.

7. Data Security

We take data security seriously and implement the following measures:

• Restricted access to personal data, ensuring only authorized personnel can access it.
• Regular monitoring and updates to our security systems.

8. Cookies & Tracking

We use cookies and tracking technologies to improve our services and measure advertising effectiveness.

A cookie banner is displayed on our website to obtain user consent before cookies are stored. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: admin@windscreenleads.com